Why has my renewal cost changed?

On November 30th, 2023, Gravity Flow customers were migrated to Rocketgenius' payment system. As a US-based company, this means that EU and British VAT is no longer being collected. 

As such, some existing customers will find that their existing subscription renewal prices have been reduced. This is because the VAT portion has been removed. 

Some customers may also notice this change as a different name on statements from their financial institution, with the merchant descriptor changing to "Rocketgenius Inc". (Note that not all bank statements show this name, some may just show Stripe or similar as the descriptor.)

If you have any questions, please get in touch with Gravity Flow support.

See also: Changes for customers using PayPal.