Stripe Extension - Cancel Payment Step

The Cancel Payment step will cancel/void a payment that was authorized during the form submission. Remember that stripe automatically cancels (expires) payments after 7 days if the payment is not captured so your workflow must ensure that that the Cancel Payment step runs within a week of the initial form submission.

Cancel Payment Step Settings

Next Step if Cancelled: Select the next step in the workflow if the payment was cancelled successfully. For example, you could select a notification step and send emails to the customer and an administrator informing them that the payment was cancelled successfully.

Next Step if Failed: Select the next step in the workflow if the payment was not cancelled successfully. The most likely scenario for this is that the 7 day limit was exceeded and the payment authorization was already cancelled by Stripe. The step can also fail if the API returns an error. For example, you could select a notification step and send emails to the customer and an administrator informing them that the payment was not cancelled successfully.