Your Gravity Flow Account

How do I get a refund?

To request a refund, please contact support. The support team will confirm whether your purchase is eligible for a refund within the 30-day window and process the refund accordingly. For full details, please review our Refund Policy.

Update payment method

This article explains how to update the payment method for your Gravity Flow account and subscriptions.

How do I restart a subscription and renew a license

This article explains how to reactivate a canceled subscription or renew an expired license from your Gravity Flow account.

Download invoice

This article explains how to download invoices and update billing or tax details from your Gravity Flow account.

Account overview

This guide walks you through the Gravity Flow account dashboard at gravityflow.io/account.

Resetting password

This article explains how to reset your Gravity Flow account password using one of the available methods

Updating account details

This document explains how to update account details like Name, Billing Address, Display Name, Primary Email address, Password.

Finding and activating the license key

This document explains how to locate the license keys for your Gravity Flow plugins and extensions, and how to activate them.

How do I cancel my subscription?

As per our terms, subscriptions are renewed automatically until canceled. Your subscription can be canceled straight from your account area on https://gravityflow.io/account with just a few steps:.

License Activations and Renewals

Gravity Flow is licensed for one year at a time. After that licenses are renewed automatically at the end of the year.