Managing Your License and Subscription

Finding and activating the license key

This document explains how to locate the license keys for your Gravity Flow plugins and extensions, and how to activate them.

Download invoice

This article explains how to download invoices and update billing or tax details from your Gravity Flow account.

How do I get a refund?

To request a refund, please contact support. The support team will confirm whether your purchase is eligible for a refund within the 30-day window and process the refund accordingly. For full details, please review our Refund Policy.

How to I cancel my subscription

Once a subscription is canceled, it does not renew automatically. This document explains how to cancel a Gravity Flow subscription to prevent auto-renewal.

How do I restart a subscription and renew a license

This article explains how to reactivate a canceled subscription or renew an expired license from your Gravity Flow account.

Update payment method

This article explains how to update the payment method for your Gravity Flow account and subscriptions.