Articles

Update payment method

This article explains how to update the payment method for your Gravity Flow account and subscriptions.

Updating account details

This document explains how to update account details like Name, Billing Address, Display Name, Primary Email address, Password.

How do I restart a subscription and renew a license

This article explains how to reactivate a canceled subscription or renew an expired license from your Gravity Flow account.

Finding and activating the license key

This document explains how to locate the license keys for your Gravity Flow plugins and extensions, and how to activate them.

Download invoice

This article explains how to download invoices and update billing or tax details from your Gravity Flow account.

How do I get a refund?

To request a refund, please contact support. The support team will confirm whether your purchase is eligible for a refund within the 30-day window and process the refund accordingly. For full details, please review our Refund Policy.

Account overview

This guide walks you through the Gravity Flow account dashboard at gravityflow.io/account.

Resetting password

This article explains how to reset your Gravity Flow account password using one of the available methods

gravityflow_assignee_ajax_search

gravityflow_assignee_ajax_search filter allows customization of AJAX-powered search for assignee list in workflow step and conditional routing settings.

Where do I start?

This article explains how to plan your workflow, outline roles and steps, create the supporting form, and review the key resources before building in Gravity Flow.