Articles

A use-case for demonstrating usage of form connector and webhooks

Objective: To illustrate a use-case that could be used to demonstrate the use of a form connector and incoming and outgoing webhooks. We will create an overall workflow that accomplishes the following.

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Terms and Conditions

Licenses are valid for one year from the date of purchase. A valid and active license key is required in order to get updates and support.

Recent Changes for Customers Paying with PayPal

As of November 27, 2023, the Gravity Flow website will no longer accept PayPal as a payment method for purchases or renewals.

Auto-update failing

When attempting to update the plugin you get the following Update Failed: Download failed. Unauthorized. Make sure you entered the right key in the Gravity Flow -> Settings page or license key constant and that a green checkmark appears.

What are the minimum requirements?

The minimum requirements to run Gravity Flow are the following:
The latest version of WordPress - check that your WordPress site allows you to upload and install plugins.

Can we talk on the phone or chat?

All technical and pre-sales support is handled via email. We have a ticket system which helps to keep us organised so that we can answer all requests as quickly as possible and with the appropriate priority.

Where do I start?

First, draw your workflow. If you plan your workflow well, the rest will be straightforward. I can't stress this enough - if you don't plan, you'll very likely find the whole experience very frustrating. .

The shortcode doesn’t look the screenshots in the docs

Each theme will display the shortcode slightly differently. Font sizes, buttons borders input sizes will all be affected by your current theme and perhaps also by other plugins.

The coupon field isn’t working

The Gravity Forms Coupons Add-On currently requires a working product field to be present on the form - ensure it's editable.