Articles

Unable to validate license

If you are unable to validate the license even after entering the license key correctly, try manually adding a site URL to the Manage Sites page (within the client area of Gravity Flow, Account -> License Keys ).

Can I upgrade my license?

Yes, you can upgrade at any time by using the upgrade link in your account area. The price of the upgrade is the price of the new license minus the price you paid for your current license.

gravityflow_step_column_status_page

The gravityflow_step_column_status_page filter allows the value of the step column to be modified on the status page.

Can I downgrade my license?

No, downgrading is not supported at this time.

gravityflow_print_styles

Use this filter to add custom stylesheets to the print entry screen. Return an array of script handles.

Can I pay by bank transfer?

We can now accept payments in USD and EUR from anywhere, for payments on all Gravity Flow products. A manual processing fee of $50 or 50€ will be added.

Gravity Flow Settings Reference

Gravity Flow Settings reference

gravityflow_webhook_url_in_note

Use the filter gravityflow_webhook_url_in_note to hide/unhide the URL appearing in notes when using the Outgoing Webhook step.

Can I get a refund for my renewal payment?

No refunds will be made for renewals. We go through a lot of effort to make it clear that the payment is automatically renewed until you cancel it via your account area on gravityflow.io.

How do I cancel my subscription?

Licenses are renewed automatically until cancelled by the customer. Subscriptions can be cancelled very easily from the account area on https://gravityflow.io/account.