Overview
The Twilio Add-On for Gravity Forms allows you to send SMS messages through your Twilio account when a form is submitted. You can notify users, administrators, or any phone number collected in your form.
Want to be notified when an order is placed via an order form? Need to know when a Request A Quote form is submitted? This is now possible using the Gravity Forms Twilio SMS Add-On.
Easily configure any online form to automatically send you an SMS notification message when a form is submitted using the Gravity Forms Twilio Add-On. Simply install the add-on, connect your Twilio account with Gravity Forms, and then enter the phone number you’d like to use to receive the form notification SMS messages.
Gravity Flow Integration
When a workflow includes a Twilio step, Gravity Flow ensures that the standard post-submission Twilio feed does not execute independently of the workflow. This allows you to control when SMS messages are sent within your workflow, rather than immediately after form submission.
Creating a Twilio Workflow Step
To add a Twilio step to the workflow:
- From the Form Editor screen, navigate to Settings → Workflow.
- Select Add New Step and set a Name for the step.
- Choose the Twilio step as the Step Type.
- Select a Twilio Feed created using the Twilio Add-On.
- Click Update Step Settings to save the step.
Twilio Step Settings Reference
| Setting | Description |
|---|---|
| Name | Defines the workflow step name used to identify it within the workflow. Required |
| Description | Provides a short description of what the step does. |
| Step Type | Defines this step as a Twilio step. Required |
| Highlight | Highlights this step to visually emphasize it in the workflow. |
| Condition | Enables a condition to determine whether the step will run. |
| Schedule | Delays execution of the step based on a configured schedule. |
| Twilio Feed | Selects which Twilio feed to execute for this step. Required |
| Next Step | Defines the next step in the workflow sequence. |